The QOS Field Guide: Guidance, Examples, Tools, Methods, and Exercises for Using Quality as an Organizational Strategy to Build a System of Improvement

From the authors of The Improvement Guide, The Health Care Data Guide, Quality Improvement Through Planned Experimentation, and Transforming Health Care Leadership.

• More detail into the theory and evidence-base of QOS
• Examples from organizations in various sectors
• Tools and methods to support the five activities for leaders
• Exercises to practice and apply the methods in your organization
• Detailed QOS assessment of progress
• Expanded descriptions of the milestones of the QOS Journey