The Marks of a Leader: Defining Leadership Excellence in Crisis, Continuity, Disaster, and Emergency Management

When crisis strikes, most leaders discover they're unprepared for the moment when everything is on the line. The Marks of a Leader identifies the specific traits and behaviors that distinguish leaders who navigate crises successfully from those who falter, and provides a research-grounded framework for systematically developing them. Drawing on decades of field research and real-world experience, Dr. Robert C. Chandler delivers a practical guide for executives, administrators, crisis managers, and anyone responsible for leading under pressure.