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Service Quality Management in Hospitality and Tourism

Service Quality Management in Hospitality and Tourism

Hardback Published on: 01/07/2016
£65.99
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Synopsis

A strategic guide to managing service quality in the hospitality and tourism industry for customer satisfaction.

Publisher information

  • Publisher: Random Publications
  • ISBN: 9789351119678
  • Number of pages: 318
  • Dimensions: 210 x 135 mm
  • Languages: English